Project Manager EMEA (F/M) - Paris
LumApps is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners, and above all their employees.
LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits.
Our mission: To make people feel that they belong and have a purpose.
To create an environment where all employees are engaged and work together towards the same goal. Over 450 leading companies trust LumApps to:
🎯 Improve the productivity of their teams with our SaaS-based Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,
🎯 Transform employees into real ambassadors of their company,
🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips.
🎯Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.
With a team of more than 300 Lumies in 8 offices (Lyon, Paris, Lille, Sophia Antipolis, Barcelona, London, Austin, Tokyo), LumApps supports companies such as Airbus, LVMH, Publicis Sapient, Galeries Lafayette Group, Electronic Arts, Ascension... To support its international development. LumApps has raised $100 million, including $70 million in December 2019.
If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!
*Team*
We’re searching for a highly qualified project manager to help our customers to deploy LumApps Solution successfully.
As a project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results.
Within the Professional Services team (gathering 15 other experts) and under the responsibility of our PM Manager, you will be the go-to person for everything involving a project’s organization and timeline, responsible for developing detailed project plans, ensuring resource availability and delivering every project on time within budget and scope.
*Missions*
- Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.
- Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget.
- Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met.
- Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes.
- Ensure the Customer Satisfaction all along the project deployment, and internal handovers with the Customer Success Management team.
*Responsibilities*
- Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks.
- Contribute to our continuous improvement to secure Project delivery and Customer Satisfaction.
- Coordinate your project resources to ensure project efficiency and maximize deliverables.
- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan.
*Skills*
- Four or more years of project management experience.
- Experience in deploying web technologies and software platforms for maximum usability.
- Strong attention to deadlines and budgetary guidelines.
- Proven success working with all levels of management.
- Customer relationship, Customer-facing experience
- Fluent in French and Proficient in English.
*Preferred skills and qualifications*
- Experience in deploying SaaS solutions
- Comfortable with collaborative tools like Teams, Klaxoon, Miro, Notion
- Digital workplace knowledge or interest
- Customer Satisfaction and Success measurement
*Why join us?*
At LumApps we believe that diversity in terms of experience and culture is the power of our teams. We are looking for Lumies who are passionate about their work, enjoy the everyday challenges and have a strong sense of team spirit.
And what are we doing for our employees' Experience...?
✅ A complete and rich onboarding, organized for each new promotion of employees, in person or 100% digital
✅ Technical challenges all day every day: you will have the freedom to innovate and adopt new ideas!
✅ Work with passionate experts who will share their knowledge and help you develop and grow! (technical guilds, domain architects…)
✅ Ongoing training, to develop the skills and know-how of our employees through hundreds of training courses.
- Department
- Operations EMEA
- Role
- Project Manager / Chef de Projet
- Locations
- Tassin-la-Demi-Lune, Lyon, Paris
- Remote status
- Hybrid Remote
LumApps is...
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A company that has been growing for nearly 10 years
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More than 300 Lumies worldwide
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More than 450 customers
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Offices in Austin, Paris, Lyon, Lille, Londres, Tokyo, Frankfort
Our greatest pride?
Our talents come from a variety of backgrounds and are passionate about creating a unique, powerful solution that delivers the best possible employee experience.
About LumApps
LumApps is an Employee Experience Platform that helps organizations thrive in a digital environment by connecting and empowering employees with purpose and belonging.
Project Manager EMEA (F/M) - Paris
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