Project Manager
LumApps is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners,and above all their employees.
LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave. We are also regularly selected for the French Tech Next40/120 program.
Our mission: To make people feel that they belong and have a purpose.
To create an environment where all employees are engaged and work together towards the same goal. Over 450 leading companies trust LumApps to:
🎯 Improve the productivity of their teams with our SaaS-based Collaborative Experience
Platform integrated with both Google and Microsoft collaborative suites,
🎯 Transform employees into real ambassadors of their company,
🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,
🎯Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.
With a team of over 400 Lumies spread across 9 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo), LumApps supports large enterprises from all around the world. We are entering an ambitious phase in our company's journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and make LumApps shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.
If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!
*Team*
LumApps is seeking a highly organized and detail-oriented individual to join our Professional Services team as a Project Manager. In this role, you will be responsible for facilitating the smooth execution of projects by developing and maintaining project schedules, coordinating meetings, and updating project trackers. Your excellent organizational skills and ability to collaborate with various stakeholders will contribute to the successful completion of our projects.
*What you will do*
- Project Management and Execution
- Leads the development and maintenance of comprehensive project plans with key milestones, leveraging industry best practices and strategic insights to optimize project outcomes.
- Leads the planning, execution, and delivery of multiple complex projects simultaneously, ensuring alignment with business goals and stakeholder expectations.
- Establishes and monitors scope, schedule, and budget baselines, providing oversight to ensure alignment with organizational goals. Anticipates challenges and implements solutions to maintain project integrity.
- Owns and maintains a project tracker, ensuring documentation of meetings, key decisions, action items, and responsible parties.
- Acts as a liaison between technical, creative, and strategic teams, ensuring seamless execution and high-quality deliverables that align with business and client objectives.
- Stakeholder and Client Management
- Acts as a primary point of contact for executive stakeholders, providing regular updates on project health, risks, and key milestones.
- Builds and maintains strong relationships with clients, ensuring alignment on goals, expectations, and success criteria.
- Manages complex client relationships by setting clear expectations, proactively addressing concerns, and ensuring the timely delivery of project assets and artifacts.
- Strategy
- Proactively identifies trends and opportunities for process improvements based on project progress.
- Defines and refines project approaches, resourcing strategies, and execution plans to drive efficiency and accountability across all project phases.
- Maintains deep knowledge of departmental processes and continuously seeks opportunities to improve efficiency, scalability, and overall project success.
- Provides strategic input into department planning and resource allocation, advocating for project needs while ensuring alignment with organizational priorities.
- Risk Management and Problem Solving
- Identifies and proactively mitigates project risks, ensuring minimal impact on timelines and deliverables.
- Leverages strong negotiation and conflict resolution skills to navigate competing priorities, ensuring project objectives are met while maintaining positive stakeholder relationships.
- Project Closure
- Ensures all project deliverables meet quality standards and client expectations before formal closure.
- Conducts post-project evaluations, capturing lessons learned and best practices to improve future project execution.
- Facilitates knowledge transfer and proper documentation to ensure a seamless transition to operational teams.
- Leads retrospective meetings to assess project successes, challenges, and areas for process improvement.
*What we are looking for*
PMP Certification (or equivalent project management certification)
6+ years of experience in service delivery and consulting, including 5-6 years managing cloud-based software implementations in SaaS environments.
Experience leading and delivering large-scale complex projects, ensuring alignment with business goals, timelines, and budget constraints.
Strong understanding of project management methodologies (Agile, Waterfall, Hybrid) and best practices for execution.
Proven ability to manage multiple projects simultaneously, balancing priorities and stakeholder expectations effectively.
Exceptional communication, leadership, and stakeholder management skills, with the ability to collaborate across cross-functional teams.
Manage a project team of 2-4 resources, ensuring alignment with project goals and timelines.
Participate in resource forecasting and planning to ensure effective team allocation based on project timelines.
Experience in risk management, issue resolution, and change management, ensuring smooth project execution.
Ability to analyze complex project challenges, identify solutions, and drive process improvements.
Strong negotiation and conflict resolution skills to align competing priorities and ensure successful outcomes.
Ability to work in a fast-paced dynamic environment, working independently with a proactive approach to tasks
Travel as needed (domestic and international) to support customer engagements
*Why join us?*
At LumApps we believe that diversity in terms of experience and culture is the power of our teams. We are looking for Lumies who are passionate about their work, enjoy the everyday challenges and have a strong sense of team spirit.
And what are we doing for our employees' Experience...?
✅ A complete and rich onboarding, organized for each new promotion of employees, in person or 100% digital
✅ Technical challenges all day every day: you will have the freedom to innovate and adopt new ideas!
✅ Work with passionate experts who will share their knowledge and help you develop and grow! (technical guilds, domain architects…)
✅ Ongoing training, to develop the skills and know-how of our employees through hundreds of training courses.
✅ Internal mobility around the world. We offer all of our Lumies the possibility of internal development within our different sites in France and abroad.
We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.
- Department
- Operations NORAM
- Locations
- Austin
- Remote status
- Hybrid
Austin
LumApps is...
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A company that has been growing for nearly 10 years
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More than 300 Lumies worldwide
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More than 450 customers
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Offices in Austin, Paris, Lyon, Lille, Londres, Tokyo, Frankfort
Our greatest pride?
Our talents come from a variety of backgrounds and are passionate about creating a unique, powerful solution that delivers the best possible employee experience.
About LumApps
LumApps is an Employee Experience Platform that helps organizations thrive in a digital environment by connecting and empowering employees with purpose and belonging.
Project Manager
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