Solutions Consultant
LumApps is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners,and above all their employees.
LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave. We are also regularly selected for the French Tech Next40/120 program.
Our mission: To make people feel that they belong and have a purpose.
To create an environment where all employees are engaged and work together towards the same goal. Over 450 leading companies trust LumApps to:
🎯 Improve the productivity of their teams with our SaaS-based Collaborative Experience
Platform integrated with both Google and Microsoft collaborative suites,
🎯 Transform employees into real ambassadors of their company,
🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,
🎯Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.
With a team of over 400 Lumies spread across 9 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo), LumApps supports large enterprises from all around the world. We are entering an ambitious phase in our company's journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and make LumApps shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.
If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!
*Team*
LumApps is seeking a Solutions Consultant in Austin, TX or Remote (Central or Eastern Time Zone).
Our Presales team works in conjunction with our sales team to translate customers’ vision and strategy into solutions as part of the sales process evaluation. Our Solutions Consultants act as trusted advisors within the sales cycle; assisting in both pre and post-sales conversations for advice and support.
Solutions Consultants must be active listeners and explorers - paying close attention to customer pain-points, challenges, and be able to provide feedback, defer judgment, respond appropriately, with a high level of self-awareness.
*What you will do*
Develop long-term relationships with prospects, partners, and clients;
Customer discovery, analysis, and solution design;
Managing and interpreting Customer requirements;
In-depth product knowledge and ability to determine solution fit;
Customer and Prospect site visits, operational information gathering, demonstrations, presentations;
RFP, RFI response in coordination with sales and other functions;
Work closely with Sales, Product and Professional Services Teams;
Provide product training, support, and enablement to customers and other members of the LumApps team;
Attend trade shows, conferences, and other marketing events;
Design and deliver technical presentations and product demonstrations to customers at all levels and in different job functions;
Expected Travel: 40%
*What we are looking for*
2+ years of experience as a Solutions Consultant, Sales Engineer or implementation specialist;
4+ years working experience;
Solutions Consultant must have a SaaS background along with sales skills to support customer demonstrations and presentations;
Strong understanding of sales and buying cycles.
Personality and Team Fit:
Communicator: You possess strong communication skills and you enjoy working with customers.
Team-Oriented: You’re capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client.
Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
Passionate: You must be passionate about SaaS applications and making a positive impact on your customers and ensuring their success; we love seeing hunger and ambition.
Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
What will set you apart:
Experience with Intranet / Digital Workplace tools (e.g. LumApps, Jive, Unily, Sharepoint, Beezy, Igloo, Interact, Simpplr, etc);
SaaS Experience in Professional Services or Pre-Sales Support/engineering;
Enterprise Sales experience;
Strong G-Suite or MS 365 background;
B.S. Degree in computer science or related field;
*Why join us?*
At LumApps we believe that diversity in terms of experience and culture is the power of our teams. We are looking for Lumies who are passionate about their work, enjoy the everyday challenges and have a strong sense of team spirit.
And what are we doing for our employees' Experience...?
✅ A complete and rich onboarding, organized for each new promotion of employees, in person or 100% digital
✅ Technical challenges all day every day: you will have the freedom to innovate and adopt new ideas!
✅ Work with passionate experts who will share their knowledge and help you develop and grow! (technical guilds, domain architects…)
✅ Ongoing training, to develop the skills and know-how of our employees through hundreds of training courses.
✅ Internal mobility around the world. We offer all of our Lumies the possibility of internal development within our different sites in France and abroad.
We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.
- Department
- Sales NORAM
- Role
- Pre-Sales Engineer
- Locations
- Austin
- Remote status
- Hybrid
Austin
LumApps is...
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A company that has been growing for nearly 10 years
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More than 300 Lumies worldwide
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More than 450 customers
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Offices in Austin, Paris, Lyon, Lille, Londres, Tokyo, Frankfort
Our greatest pride?
Our talents come from a variety of backgrounds and are passionate about creating a unique, powerful solution that delivers the best possible employee experience.
About LumApps
LumApps is an Employee Experience Platform that helps organizations thrive in a digital environment by connecting and empowering employees with purpose and belonging.
Solutions Consultant
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